Frequently Asked Questions
Policies and Treatments

You can book an appointment online on our website using the 'Book now' buttons. You can also call, text, or WhatsApp us at 07470 553848 to book and check availability. Bookings can be made outside of opening hours for an additional charge. Online bookings usually have a cut-off of 12 hours, so if you wish to book for the same day, please call or text to check availability. When booking your first appointment, you will be asked to complete a medical questionnaire prior to your visit.

Mon: 9:30am - 8:30pm Tues: 9:30am - 8.30pm Wed: 9:30am - 8:30pm Thur: 9:30am - 8:30pm Fri: 10:00 am - 5:00pm Sat: 10:00 am - 4:00pm Sun: Closed Bank holidays: Open unless otherwise advised

Yes, you can buy physical gifts cards and eGift cards for friends and family by selecting the appropriate button. Physical gift cards will be loaded by Restorative Body Clinic with the appropriate amount advised by the client prior to being collected or posted. If you have any questions, please contact 07470 553848.

Yes, if you book a package of 5 treatments, you will receive a 5% discount and for a package of 10 treatments, you will receive a 10% discount. For any other discounts, please ask.

While it is totally at my discretion, cancellations with less than 24 hours notice will incur a 50% fee. No-shows will also incur a 50% fee. With regard to illness, this is at Restorative Body Clinic's discretion and a fee may incur. Please see the full cancellation and no-show policy on your appointment confirmation.

Yes, you can cancel or change your appointment. Please call, text, or WhatsApp us at 07470 553848 to discuss changes. You can also reschedule your appointment via the text appointment link. Cancellations with less than 24 hours notice and no-shows will incur a 50% fee. Please see the full cancellation, no-show, and sickness policy on your appointment confirmation.

Yes, as a member of the Federation of Holistic Therapist (FHT) Complementary Healthcare Therapist Register, Restorative Body Clinic is approved to accept private health insurance for some therapies. A number of private healthcare insurance providers offer policies that cover complementary therapies, such as Bupa, Axa, Vitality, Health Shield, Paycare, UK Healthcare, Westfield Health. Due to vast number of policies and insurers, it is the clients responsibility to ensure that part or all of the cost of treatment will be covered by the policy held. If you wish to book a treatment and claim the costs back from your private health provider, please advise at the time of booking. Invoices are provided.

If this is your requirement, the Tuina massage will be best suited for you. A towel is placed over the clothes to provide a surface for friction, making some manipulations easier, especially during deeper or more vigorous manipulations, reducing skin irritation.

If you are unsure what treatment to book, please contact us at 07470 553848 or email restorativebodyclinicuk@gmail.com, and we will be happy to assist you in choosing the right treatment for your needs.

Yes, Restorative Body Clinic offers external mobile wellness services for clients interested in specialised services who are unable to travel. I do not however, offer visits for massage therapy. For pricing information, including travel costs, please contact direct. My holistic approach combined with both traditional and conventional methods ensures effective and restorative treatment to aid in your healing and wellbeing. This service is payable in advance of visit. PLEASE NOTE: This external service is limited due to busy Clinic hours

It is a traditional Chinese medicine technique that involves using a soft tool on most areas of the body. It highlights soft tissue damage under the skin.

It can help to relieve muscle and joint pain. This includes back pain, tendon strain, and carpal tunnel syndrome.

It is like having a sports/deep tissue massage but leaves marks on the skin known as sha. Any sha that appears heals in a few days.

This is a machine which uses negative pressure to help reduce fluids and other waste products in the area being treated enhancing the body's own healing process.

Edenaa, soft tissue mobilisation, scar therapy and pain management.

This treatment is painless.

LymphaTouch and manual lymphatic drainage (MLD) are both methods for stimulating lymphatic flow, but LymphaTouch uses a device with negative pressure and mechanical vibration, while MLD uses hand techniques. Both are used to reduce swelling, improve circulation, and potentially aid in scar tissue softening.

If you have lymphedema or post-operative swelling: Both MLD and Lymphatouch can be effective, but you may want to start with MLD. If you have scar tissue or fibrosis: Lymphatouch may be more effective, especially if it's a more localised issue. If you have a medical condition that makes MLD unsafe: Lymphatouch may be a safer alternative. If you prefer a more comfortable or less hands-on approach: Lymphatouch may be a better choice. If you have a swelling caused by sporting injury: LymphaTouch may be more effective. If in any doubt please contact me directly for assistance but clients can book a mixture of both treatments if. unsure.

This is an ancient form of alternative medicine where special cups are placed on the skin after being warmed to create suction.

Inflammation, muscle tightness, improving range of motion, back, shoulder and neck pain.

This treatment is painless.